Privacy Policy

Last updated: June 2026

1. Who We Are

PrizeWoo operates prizewoo.com. We are responsible for the personal data you provide when using our platform. If you have any questions about how we use your data, contact us at privacy@prizewoo.com.

2. What Data We Collect

  • Account data: Email address, username, password (hashed), date of birth.
  • Transaction data: Deposit amounts, ticket purchases, crypto wallet addresses you use to deposit.
  • Usage data: Pages visited, competition entries, login history, IP address.
  • Communication data: Emails you send to our support team.

3. Why We Collect It

  • To operate your account and process competition entries
  • To process deposits and prize fulfilment
  • To send you draw results, winner notifications and account updates
  • To comply with legal and regulatory obligations (KYC/AML)
  • To detect and prevent fraud and abuse
  • To improve the platform based on usage patterns

4. Who We Share It With

We do not sell your personal data. We may share data with:

  • Payment processors (NowPayments) — to process deposits and payouts.
  • Email providers (Brevo/Sendinblue) — to send transactional emails.
  • Regulatory bodies — when required by law.

5. Cookies

We use essential cookies for authentication (secure HttpOnly JWT tokens). We do not use tracking or advertising cookies. You can disable cookies in your browser but this may prevent you from logging in.

6. Data Retention

We retain your account data for as long as your account is active, and for up to 7 years after closure for legal and compliance purposes. You can request data deletion by contacting us, subject to our legal obligations.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal obligations)
  • Object to or restrict how we process your data
  • Data portability — receive your data in a machine-readable format

To exercise any of these rights, email privacy@prizewoo.com.

8. Security

We use industry-standard encryption (bcrypt for passwords, HTTPS for all communications, HttpOnly cookies for auth tokens). However, no system is completely secure. Please use a strong, unique password for your PrizeWoo account.